FAQ

How long does shipping take? 

  • USA Orders: Order processing takes 1-3 days after purchase.  As soon as we ship your item(s), you'll receive an email from us with tracking info.  Delivery takes 1-4 weeks after item ships.  
  • International orders:  Order processing takes 1-3 days after purchase.  Items will deliver in 2-4 weeks.  You'll receive an email from us as soon as it ships with tracking info.  International customers are responsible for any customs fees that may incur. 

How much is the shipping cost?

  • Free! We ship directly from our manufacturers to save our customers an additional shipping + packaging cost.

 Where are your products from? 

  • All of our current suppliers are located in China.  We have close relationships with our manufacturing teams and go through several measures to make sure that they are a good fit for our customers.
How can I track my order?  
  • Our team will send you an email notification as soon as your item ships + with a tracking number when it becomes available from our manufacturers.  

    What is your return policy?

    • We FIRMLY stand behind our products.  Please see refund + returns page for specific details.

    I didn't get all of my items.

    • Items will ship separately at no additional cost.  You will receive tracking information for each item after it has shipped.  

    Didn’t find what you were looking for? Contact us at info@bohobabyapparel.com